Return Policy

If you are not completely satisfied with a Bluemercury.com purchase or gift for any reason, please return it for a full refund or Bluemercury Gift Card. We regret that we are unable to cover the cost of return shipping or refund your original shipping charges unless the return was a result of our error.

 

Return to Bluemercury.com by Mail


For Gift Returns

If you are returning a gift and do not want the refund to go to the purchaser, please call 1-800-355-6000. In this instance, you will receive a refund in the form of a Bluemercury Gift Card.

For Amazon.com Returns
If you are returning an order placed on Amazon.com within 30 days of purchase date, you will receive a full refund to your credit card. Please contact  Bluemercury Customer Service via team@bluemercury.com or call 1-800-355-6000.